Your privacy is kiss99's top priority. This document clearly explains what data we collect, how it is used, who can access it, and what your rights are as a player. We believe transparency is the foundation of trust.
Privacy is more than a written policy for us. It is a daily practice embedded in every layer of the kiss99 system.
Kiss99 operates as an online gaming platform serving players in Malaysia. We understand that when you register and play on our platform, you are entrusting us with your personal information. That trust is something we take seriously and never take for granted.
This Privacy Policy applies to all users of the Kiss99 platform, including website visitors, registered members, customer support applicants and all parties interacting with our services in any capacity. It covers all our channels, including the kiss99.onl website, the Kiss99 mobile app for Android and iOS, and all service-related communications.
Kiss99 complies with Personal Data Protection Act 2010 (PDPA) Malaysia in all aspects of personal data collection, processing, and storage. We also apply international best practices in data protection to ensure your information remains secure at all times.
Kiss99 collects several categories of personal data depending on how you interact with our platform. We only collect information that is genuinely necessary for the stated purposes — nothing more.
| Data Type | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Account verification & KYC |
| Contact Information | Email address, phone number | Communication & 2FA verification |
| Financial Information | Bank name, account number, e-wallet owner name | Deposit & Withdrawal Processing |
| Verification Documents | Copy of identity card, verification selfie | KYC & AML Compliance |
| Password & Security | Password (encrypted), security question answers | Account security |
Every piece of data we collect is used for a specific and legitimate purpose. Below is a complete list of purposes for which your personal data is used on the kiss99 platform:
Kiss99 does not use your data for any purpose beyond those stated above without first obtaining your consent.
Kiss99 upholds the principle that your data belongs to you. We do not sell, rent or trade your personal information to any third party for marketing or commercial purposes.
However, there are limited situations where your data may be shared with other parties:
Kiss99 works with a number of trusted third-party service providers to support platform operations. These include payment providers, identity verification companies and server infrastructure providers. All providers are contractually bound to protect your data and are prohibited from using it for any other purpose.
Kiss99 may disclose your data to the relevant authorities if required by Malaysian law, court order or other valid legal process. In such situations, kiss99 will disclose only the minimum information necessary.
Kiss99 continuously invests in security infrastructure to ensure your personal data is protected at all times. The following are the key security measures we have in place:
While kiss99 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of any data breach affecting your personal information, kiss99 will notify you within the timeframe required under applicable law.
The kiss99 website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the Kiss99 platform. Cookie settings can also be managed directly in your account privacy settings.
Under the Malaysian Personal Data Protection Act 2010 and international best practices, you have the following rights regarding your personal data held by Kiss99:
To exercise any of the above rights, contact the kiss99 support team via live chat or email. Your request will be processed within 14 business days. In more complex cases, this period may be extended to 30 days with prior notice to you.
The kiss99 platform is exclusively for users aged 18 and above. We do not accept registrations from individuals under 18 and do not knowingly collect personal data from minors.
Should we discover that personal data of an individual under 18 has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered on kiss99 without permission should contact our support team immediately.
Kiss99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or changes in how we operate our services.
For significant changes that materially affect your privacy rights, kiss99 will provide at least 14 days before changes take effect, via registered email or in-platform notification. You are encouraged to review this page periodically to ensure you are always aware of the latest version.
The "Effective Date" at the top of this document will always reflect the latest version currently in force.
If you have any questions, concerns or complaints about how kiss99 handles your personal data, please contact our team. We are committed to addressing every privacy inquiry seriously and within a reasonable timeframe.
Quick answers to the questions we most frequently receive about data protection and privacy on the Kiss99 platform.